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Remote workforce necessities.

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Seven things to help ensure the health, safety and success of your mobile workforce.

 

Many companies are rotating and/or keeping their workforce at home to facilitate social-distancing and to keep their workforce healthy. However, it’s not as simple as leaving your employees at home, letting them fire up their personal laptops, and getting to work. Review the following seven things to help ensure the health, safety and success of your mobile workforce.

1. Secure Remote Access

Employees should not have open access to everything on their work systems from their personal computers. This keeps company data protected. In order to be productive through this pandemic, however, employers will need to provide a secure connection utilizing VPN or remote access software. These solutions will mirror the employee’s work desktop without housing all of the data on the individual’s personal system, allowing them to seamlessly continue work.

2. File Sharing Capabilities

While people will be working in isolation, they must still be able to collaborate. File sharing/group editing software will be critical to moving forward on creative or documentation projects through real-time editing, commenting, and versioning. Software like Dropbox for Business, Microsoft Teams/Sharepoint or Google Documents help fill this need.

3. Enterprise Level Antivirus

Basic home-level antivirus is not sufficient, particularly in secured industries. Extend your enterprise-level antivirus to home systems that will have access to your network in order to create an added layer of protection. You may also consider deploying firewalls on top of individual’s home networks to create the same secure connection employees experience in your office.

4. Video Conferencing

Meetings must go on while people work remotely; however, voice-only leaves much to be desired in terms of tone and context. We highly recommend putting in place video conferencing options. You can implement something as simple as Google Duo/FaceTime, or something more feature intensive, like Zoom or GoToMeeting.

5. Messaging Software

You can’t just spin your chair around to talk to your co-worker when working remote, yet it’s not efficient to always pick up the phone. We recommend implementing a messaging software like Microsoft Teams or Slack to open communication channels and allow employees to continue to interact quickly and accurately. Utilizing these tools, you can set up one-on-one conversations or set up channels to facilitate team communication.

6. Phone

A strong VoIP solution will allow employees to take their office phone numbers remotely on their cellphones without giving out their cellphone numbers. Office calls will transfer seamlessly to the employee’s cellphones, voice mails will be sent via email, and the employee can dial-out using a phone application to maintain office functionality.

7. Review your remote access policy.

Put in place a clear policy that acknowledges that your company monitors whatever they do while connected. Employees should be encouraged to act as if they are on site even while working remotely and reminded that punishments for doing something illegal/against company policy will apply.

Contact us today at (800) 710-4010 to speak to a member of our team about your business needs and see how ICS can help you keep your IT infrastructure safe.