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Remote workforce necessities.

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Seven things to help ensure the health, safety and success of your mobile workforce.

 

Many companies are rotating and/or keeping their workforce at home to facilitate social-distancing and to keep their workforce healthy. However, it’s not as simple as leaving your employees at home, letting them fire up their personal laptops, and getting to work. Review the following seven things to help ensure the health, safety and success of your mobile workforce.

1. Secure Remote Access

Employees should not have open access to everything on their work systems from their personal computers. This keeps company data protected. In order to be productive through this pandemic, however, employers will need to provide a secure connection utilizing VPN or remote access software. These solutions will mirror the employee’s work desktop without housing all of the data on the individual’s personal system, allowing them to seamlessly continue work.

2. File Sharing Capabilities

While people will be working in isolation, they must still be able to collaborate. File sharing/group editing software will be critical to moving forward on creative or documentation projects through real-time editing, commenting, and versioning. Software like Dropbox for Business, Microsoft Teams/Sharepoint or Google Documents help fill this need.

3. Enterprise Level Antivirus

Basic home-level antivirus is not sufficient, particularly in secured industries. Extend your enterprise-level antivirus to home systems that will have access to your network in order to create an added layer of protection. You may also consider deploying firewalls on top of individual’s home networks to create the same secure connection employees experience in your office.

4. Video Conferencing

Meetings must go on while people work remotely; however, voice-only leaves much to be desired in terms of tone and context. We highly recommend putting in place video conferencing options. You can implement something as simple as Google Duo/FaceTime, or something more feature intensive, like Zoom or GoToMeeting.

5. Messaging Software

You can’t just spin your chair around to talk to your co-worker when working remote, yet it’s not efficient to always pick up the phone. We recommend implementing a messaging software like Microsoft Teams or Slack to open communication channels and allow employees to continue to interact quickly and accurately. Utilizing these tools, you can set up one-on-one conversations or set up channels to facilitate team communication.

6. Phone

A strong VoIP solution will allow employees to take their office phone numbers remotely on their cellphones without giving out their cellphone numbers. Office calls will transfer seamlessly to the employee’s cellphones, voice mails will be sent via email, and the employee can dial-out using a phone application to maintain office functionality.

7. Review your remote access policy.

Put in place a clear policy that acknowledges that your company monitors whatever they do while connected. Employees should be encouraged to act as if they are on site even while working remotely and reminded that punishments for doing something illegal/against company policy will apply.

Contact us today at (800) 710-4010 to speak to a member of our team about your business needs and see how ICS can help you keep your IT infrastructure safe.

Adapting to Covid-19

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ICS provides essential services to businesses in the wake of Covid-19.

Covid-19 has taken a toll on businesses across the globe. Suggested social distancing guidelines have created the need for changing the dynamics of the traditional office landscape. Businesses have to deal with the challenge of maintaining a healthy work environment and operations in order to reduce the risk of transmitting the virus. International Computing Services Inc. can help you keep your employees safe and productive during these critical times.

If you have employees that will need to work from home, ICS can help you make that happen with the implementation of remote workstations. Our technicians can set up your employees’ devices with security options and remote access tools that allow safe remote data access and video conferencing. We also can provide your company with computers or tablets to allow remote access.

While it remains unclear as how long businesses will be impacted by the pandemic, you can count on ICS to deliver the solutions you need to help you keep your essential operations functioning. At International Computing Services Inc., we take care of your IT so that you can focus on your business.

Contact us today at (800) 710-4010 to speak to a member of our team about your business needs.